Description : Brand Ambassador. Company : Smollan. Location : Port Elizabeth, Eastern Cape+1 location
We’re on the lookout for an experienced Brand Ambassador/Promoter to provide education on client products and services; driving brand awareness and sales through consumer activations on the Gig Rig across the informal / general trade sector.
As a Promoter you will be responsible for:
- Assist and support with Gig Rig set up and breakdown
- Engaging and creating hype with shoppers /consumers at the activation
- Implement and maintain POS material and giveaways as per client brief
- Identify activation opportunities whilst in field
- Effective implementation of promotions
- Implement promotions according to client requirements
- Manage giveaways and branded items on the Gig Rig/ activation
- Complete reports timeously / accurately
- Utilization of handheld devices for reporting on customer interaction, feedback, insight and learnings
- Communicate execution / exceptions to relevant parties and gather feedback
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Demonstrate consistent application of internal procedures
- Plan and prioritise, demonstrating abilities to manage competing demands
- Demonstrate abilities to anticipate and manage change
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
- Self-growth and continuously develop product knowledge and market trends insights
- Support field force with data collection and execution
Key Competencies
- Organisational commitment
- Teamwork and collaboration
- Relationship building
- Agility
- Performance and results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
- Analysis & problem solving
- Sales orientation
- Quality and detail excellence
- Communication
What are we looking for?
To qualify for this role, you should:
Minimum Qualifications:
- Grade 12
Minimum Experience:
- 1 Year retail and sales experience
- 1 Year Promotional experience
Minimum Requirements
- Tech Savvy
- Smart-phone ( Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher)
Knowledge, Skills & Abilities:
- Must have a well-groomed and professional appearance
- Excellent verbal communication skills
- Competent linguistic skills
- Strong customer service and interpersonal skills
- In depth knowledge of relevant promotional product/category
- Negotiation and selling skills, advantageous to have cross-selling skills
- Plan and prioritise, demonstrating abilities to manage competing demand
- Persuasion skills to persuade customers to purchase products or use services
- Create an amazing experience for all Shoppers/Customers with exemplary custom service
